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Hi Reader A few weeks ago I was at a networking event chatting to Paul. I’ve known him for years, but only recently found out that he used to be a DJ. I’ve been doing a beginners DJ course so I was asking him for some tips. His biggest piece of advice? Play for the dance floor. He told me a story where he’d gone with a friend to a party. His friend was DJing. He loved trance and didn’t want to play “crap music”. nly, there was a problem. Nobody was dancing. The dance floor was empty. He decided to take a break and asked Paul to take over. Looking at the crowd, he thought they seemed more Ibiza Classics than trance. His instinct was right. He put on the next track and soon people were flocking to the dancefloor, having a great time. Then his friend came back, and seeing the crowd nice and warmed up, took over. But rather than continuing the Ibiza Classics, put his deep trance back on instead. The result? The dancefloor emptied, and only returned when Paul came back with some Ibiza Classics. IT’S NOT EXCLUSIVE TO THE NIGHTCLUBYou might not be a DJ, but I see this in presentations and content. People who are really good at what they do, but they’re starting with content that’s too technical, too focused on process, or too much about them. I get it. They want to show that they know what they’re doing. They have expertise. And, often, there’s a hope or belief that this will bring them business. But when you’re speaking, your job isn’t to impress or overload the audience with information. It’s to take them on a journey, sharing the key points and guiding them to a different way of thinking. By going straight to the technical details, you might lose the very people you're hoping will become customers or refer you in the future. It’s the equivalent of playing deep trance. Instead, you need to find your version of Ibiza Classics - understand where they’re at, find the common ground and easy access points so you can get the audience on your side. Then, when they’re warmed up, you can start dropping in a few technical points. It might sound counterintuitive, but it works. MEET THE AUDIENCE WHERE THEY AREI caught up with Emma Thompson, Director at Get Smart Accountants this week. I helped Emma develop and practice her presentation for Wolverhampton International Women’s Day Conference in March. We intentionally structured the presentation to draw the audience in at the start - asking them to imagine their ideal life, rather than dive straight into Emma’s story and business. She was fantastic on the day, but I wanted to find out about the ongoing impact of our work together. She said “I’ve literally just got back from doing a presentation at Compton Care Business Club, so this is very timely! I can’t tell you how confident I felt presenting today. Knowing my slides were strong, applying the slide psychology I learned from you, starting with a question to encourage participation, and making the content relatable rather than delivering the usual “boring accountant stuff” made such a difference. Once again, the feedback afterwards was incredibly positive.” (You can read the full case study here) So, Reader, when you’re talking about your business, are you playing for the dance floor? Or do you need to make things a bit more accessible? Best, Charlotte Next Week: When Everything is Available PROMPT TO TRY THIS WEEKIf you’re struggling with your versions of Ibiza Classics, start with some FAQs. What do people often ask you about your work and business? HOW THE COVER WAS CREATEDThis was a fun one to create because it was exploring what a DJ and nightclub or bar might look like in Charl Ex M’s universe. The cover was inspired by festival posters from the 70s and 80s. I like how the soundwave goes from jagged and cold, to warm and smooth when she’s playing for the audience, not necessarily what she wants.
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Every few weeks I share observations, stories and experiments about communication, networking, public speaking and AI. Sometimes thoughtful. Sometimes ridiculous. Usually both.
Seriously…. Hi Reader I'm currently typing this out in the ENT department at New Cross Hospital. This is definitely not what I planned for my morning. I imagine it's going to be something I talk about for a while. Last night as I was falling asleep, an insect fell in my ear. Seriously. I could not make it up. I could feel it moving. The buzzing was intense. It was like something from a horror film. After trying olive oil ear drops (ok - it stopped moving), flushing it out with water (later to...
Hi Reader How have you been? The last few weeks have been a bit of a whirlwind - My birthday, workshops, a keynote, networking events and case studies all got me side-tracked. But I’m still AI curious, so I want to get back on the horse... Because there’s always something new/scary/interesting (delete as appropriate). This week alone: OpenAI CEO Sam Altman announced that we're in the singularity: a point where AI advances beyond human prediction. My LinkedIn feed has been awash with people...
Hi Reader, If you were on Mastermind, what would you choose as your specialist subject? I’m starting to think mine would be Northern Soul. I can imagine sitting in the famous black chair and Clive Myrie saying to me: “So Charlotte, Northern Soul. Are you a fan?” And I’d reply “Well Clive, it’s ok… It’s actually my dad who is the HUGE Northern Soul fan. I’m his +1 as it’s a nice way to spend time with him." Travelling for the scene I’ve been to see Northern Live: Do I Love You show 3 times. We...